Privacy policy

Reynolds & Sons (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how reynoldsandsons.com collects, uses, and shares your information when you visit or make a purchase from our website.


1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Time zone
  • Pages viewed
  • Referring websites
  • Interaction data

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through Shopify and payment providers)
  • Order history

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your order
  • Provide customer support
  • Screen orders for fraud or risk
  • Send promotional emails (if you opt-in)
  • Improve our website and services

3. How Your Information Is Stored

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s secure data storage, databases, and applications behind a firewall.

Payment information is encrypted and processed securely through Shopify’s payment providers. Reynolds & Sons does not store full credit card numbers.


4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Personalize user experience
  • Support marketing and advertising efforts

You may disable cookies in your browser settings; however, some parts of the website may not function properly.


5. Sharing Your Information

We may share your information with trusted third parties to:

  • Process payments
  • Ship orders
  • Provide marketing services
  • Comply with legal obligations

We do not sell your personal information.


6. Your Rights

You may request to access, correct, update, or delete your personal information at any time by contacting us at:

info@reynoldsandsons.com


7. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting to reynoldsandsons.com.


8. Contact Information

For questions about this Privacy Policy, please contact:

info@reynoldsandsons.com